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ITI Previous Papers House Keeper (NSQF)

PREVIOUS YEAR PAPER
TRADE NAMEHouse Keeper (NSQF)
TRADE TYPENon-Engineering
YEAR2021-2022
EXAM DATE2022-08-25
EXAM TIME09:00:11:00
Question Paper MOCK TEST

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TRADE THEORY

What material of floral should arrange wedding function?

  1. Flower pots
  2. Artificial flowers
  3. Container flower vase
  4. Attraction flowers

What tools uses for flower arrangement?

  1. Gloves
  2. Scissors
  3. Hammer
  4. Mask

Which department collects waste material?

  1. Front office
  2. Maintenance
  3. Housekeeping
  4. Bell desk

Who is the head of laundry section?

  1. Floor supervisor
  2. Executive housekeeper
  3. Public area supervisor
  4. Executive chief

What tools necessaries for flower arrangement?

  1. Clay
  2. Thermocol
  3. Stem holder/flower holder
  4. Contrast

Which department should handle linen operation?

  1. Food production
  2. Maintenance
  3. Front office
  4. House keeping

What type of fire cooking oil and fats?

  1. Class C
  2. Class B
  3. Class K
  4. Class D

Who will operation linen room?

  1. Laundry manager
  2. House keeper
  3. Restaurant manager
  4. Linen supervisor

What design selecting the right in door plants?

  1. Texture
  2. Size, colour and texture
  3. Colour
  4. Size

How to stain remove a common surface area?

  1. Mopping
  2. Liquid acid
  3. Vacuum cleaner machine
  4. W.C Brush

Where pillow goes into a pillow?

  1. Bag
  2. Towel
  3. Bed
  4. Case

Who will operate storage of linens?

  1. Kitchen steward
  2. Linen keeper
  3. House keeper
  4. Steward

What techniques used for flower arrangement?

  1. L. E. D lights
  2. Bamboo sticks
  3. Clay & artificial flowers
  4. Scotch tape

Where cleaning agents are stored in?

  1. Maintenance department
  2. Linen room
  3. Floor
  4. Housekeeping department

What is the important attribute of housekeeping staff?

  1. Honesty
  2. Pleasing personality
  3. Communicate
  4. Smart

Leather is obtained from __________

  1. Fiber
  2. Rexine
  3. Polyester
  4. Skin of the animal

Which properties used for flower arrangement?

  1. Gum
  2. Double side tape
  3. Clay
  4. Selpantape

Where hotel employees received uniforms?

  1. Bell desk room
  2. Kitchen room
  3. Laundry
  4. Maintenance room

What is the safety control method for fire?

  1. Inhalation
  2. Fire extinguisher
  3. Falls
  4. Alarms

What is qualitative requirement of light ventilation?

  1. Led lights
  2. Balcony
  3. Sun light stair case
  4. Sun light windows & doors

What is expansion of (MIS)?

  1. Mechanical Identify System
  2. Machine Information System
  3. Management Information System
  4. Mechanical Inform System

What is the main task housekeeping management in hotel?

  1. Purchase equipment
  2. Rooms selling
  3. Cleaning & hygiene
  4. Guest inspiration

What is the size of king bed?

  1. a80 x 76w
  2. a100 x 90w
  3. a75 x 80w
  4. a90 x 100w

When the pest control should start their work?

  1. During the service session on the day
  2. In the break shift
  3. Before service session of the day
  4. After service session of the day

Who will selection of all linens?

  1. Maintenance manager
  2. Executive chief
  3. Executive housekeeper
  4. Front office manager

Clearing agent which is used to remove the stain from glass?

  1. Acid
  2. Iodine
  3. Bleach
  4. Glycerin

Lacquer prevent wood from…

  1. Pest
  2. Breakage
  3. Chemical
  4. Sunlight

Which area of hotel should be cleaned 3 times per day?

  1. Walls
  2. Floor
  3. Fans
  4. Window pans

Rodent control technique includes _______

  1. Sealed containers
  2. Anti-Coagulant
  3. Rodent poison biscuit
  4. Trapping

Cleanliness and hygiene of a area taken care by____________

  1. Food & Beverage
  2. Front office
  3. Housekeeping
  4. Maintenance

Scrim loosely woven, wooden material is used for…

  1. Wipe the table
  2. Clean the wet floor
  3. Clean the bathroom sinks
  4. Clean the window glass

What type of furnishing used in hotel?

  1. Aluminium
  2. Copper
  3. Iron
  4. Wood

What will you do for Pain?

  1. Wipe cotton dipped in Dettol
  2. Warm the limbs
  3. Put blanket
  4. Apply burnol

How to operate vacuum cleaner?

  1. Trolley
  2. Electrical power connection
  3. Manual
  4. Battery

What is sign board colour?

  1. White
  2. Black
  3. Brown
  4. Yellow

Which is machine operating equipment?

  1. Spanner
  2. Mop stick
  3. Vacuum cleaner
  4. Cutting plier

How to save energy?

  1. Solar system
  2. Electricity
  3. LPG
  4. Coal

Who will select upholstery items in hotel?

  1. Executive housekeeper
  2. Front office manager
  3. Maintenance manager
  4. Linen supervisor

Coloured brush is used for…

  1. To polish the surface
  2. Rub the floor
  3. To remove coloured and dust from ceiling
  4. Wipe the glass door & window

Which material of linens used for housekeeping?

  1. Nylon
  2. Jute
  3. Cotton
  4. Silk & wood

Which is the basic stain removal common surface?

  1. Phenyl
  2. Soap liquid
  3. Dettol
  4. Acid

What purpose to make gardening for hotels?

  1. Healthy environment & produce oxygen
  2. Hygiene to area
  3. Attraction to area
  4. Colourful area

Silvero is used to polish _________

  1. Brass
  2. Iron
  3. Silver
  4. Glass

Who determines which areas house keeping cleans?

  1. General manger
  2. Kitchen staff
  3. Dinning room staff
  4. Housekeeping staff

What is dry chemical tri class extinguisher should be used for?

  1. Class E
  2. Class G
  3. Class A,B & C
  4. Class F

The machine which is used to shampoo the carpet?

  1. Vacuum cleaner (dry)
  2. Scrubber driver
  3. High pressure water jet
  4. Polisher

Why destroying the entire population pest?

  1. Prevention
  2. Eradication
  3. Suppression
  4. Top to bottom

What type linen material used for napkins?

  1. Cotton
  2. Terry cotton
  3. Paper mat
  4. Fabric

What process solid waste disposal can be reduced through?

  1. Recycling
  2. House holds
  3. Lesser pollution
  4. Industries

What is 'A' class fire involves?

  1. Electrical equipment
  2. Flammable liquids
  3. Flammable metals
  4. Ordinary combustibles

EMPLOYABILITY SKILLS

Based on the information that you get through probing, you will be in a better position to make _______.

  1. Proper product suggestions
  2. Effective problem solving
  3. Build friendship
  4. No Progress

1 Byte = ___________

  1. 4 bits
  2. 2 bits
  3. 8 bits
  4. 16 bits

Which one is NOT a part of Triple 'A' listening?

  1. Attitude
  2. Attention
  3. Adjustment
  4. Anxiety

Which one is a “Do’s” for interview etiquette?

  1. Informal dress
  2. Calm approach
  3. Excessive gesture
  4. Nervousness

MSME stands for…………..

  1. Minor, Small and Medium Enterprises
  2. Macro, Small and Medium Enterprises
  3. Micro, Small and Medium Enterprises
  4. Micro, Scale and Medium Enterprises

Which one is an email etiquette?

  1. Forward false messages
  2. Use all caps or small letter in email
  3. Send virus infected mail
  4. Keep email short

What is a shortcut key for “cut’’ command?

  1. Ctrl + A
  2. Ctrl + V
  3. Ctrl + X
  4. Ctrl + C

What is the meaning of an entry level job?

  1. Security guard
  2. It is a starting or junior level job
  3. Junior interior designer
  4. It helps to enter the office

Which one of the following options shows the synonyms for a word, we type in MS word?

  1. Thesaurus
  2. Hyperlink
  3. Style
  4. Spell check

Which of the following does not constitute your identity?

  1. Marks scored in an exam
  2. Likes
  3. Values
  4. Opinions

Which one is a web based accounting?

  1. BUSY
  2. WINGS
  3. TALLY
  4. software designed for modern business

In which orientation, the text is printed length wise?

  1. Width
  2. Margin
  3. Portrait
  4. Landscape

Listening to songs only to derive pleasure comes under _________

  1. appreciative listening
  2. therapeutic listening
  3. comprehensive listening
  4. critical listening

What is the default name of newly created folder in windows?

  1. Blank
  2. New folder
  3. Folder
  4. New

Pomodoro is the Italian word for _________

  1. Onion
  2. Brinjal
  3. Potato
  4. Tomato

What is the expansion of ILO?

  1. International Labour Occupation
  2. International Labour Organization
  3. Indian Labour Organization
  4. Indian Labour Occupation

Which function key allows you to rename a file?

  1. F4
  2. F1
  3. F2
  4. F3

Computer network that spans a regional, national or global area is called __________

  1. CAN
  2. LAN
  3. WAN
  4. MAN

An illegal activity committed on the internet is called___________

  1. cyber crime
  2. search engine
  3. social networking
  4. virus

ISO and BIS are ___________ certificates.

  1. Indian
  2. Global
  3. Standardization
  4. Good

What is the last step in ISO 9001 registration?

  1. Internal audit
  2. Certification and audit
  3. Management review meeting
  4. Corrective and preventive action

Choose the correct response of the given question. “When did the accident happen”?

  1. At 10:30 last night
  2. during travelling
  3. in the hotel
  4. On the table

What approach is used to gain access to foreign markets and quickly promote an organizations interest?

  1. Licensing
  2. Joint venture
  3. Collaboration
  4. Technology transfer

In face to face communication, body language accounts for ___________

  1. 55%
  2. 100%
  3. 7%
  4. 38%

Re-arrange the following set of words into meaningful sentence. “teacher / school / worked / she / a / as”

  1. Worked she as a school teacher
  2. She teacher worked as a school
  3. She worked as a school teacher
  4. School worked as a she teacher

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