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ITI Previous Papers House Keeper (NSQF)

PREVIOUS YEAR PAPER
TRADE NAMEHouse Keeper (NSQF)
TRADE TYPENon-Engineering
YEAR2021-2022
EXAM DATE2022-08-25
EXAM TIME12:15:14:15
Question Paper MOCK TEST

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TRADE THEORY

What is the main goal of pest control?

  1. Prevention & Eradication
  2. Lands scape
  3. Room care
  4. Colour

What problem of solid waste disposal can be reduced through?

  1. Recycling
  2. Lesser pollution
  3. More timber
  4. Pollution control

What is first sequence in flower arrangement?

  1. Develop the line
  2. Establish visual balance
  3. Establish unity
  4. Fill in

Horticulture come under which department?

  1. Security
  2. Hotel maintenance department
  3. Front office
  4. House keeping

What is expansion of (MIS)?

  1. Management Information System
  2. Machine Information System
  3. Mechanical Inform System
  4. Mechanical Identify System

Which area of hotel should be cleaned 3 times per day?

  1. Walls
  2. Window pans
  3. Fans
  4. Floor

What should do when houseman see the room guest?

  1. Move away
  2. Smile and great
  3. Ask for tips
  4. Keep silent

Who is the head of laundry section?

  1. Public area supervisor
  2. Executive chief
  3. Executive housekeeper
  4. Floor supervisor

What type good linen material used for uniform?

  1. Cotton & tericotton
  2. Synthetic silk
  3. Silk
  4. Cotton

What type equipment to stop fire?

  1. Mask & gloves
  2. Fire extinguisher
  3. Hammer
  4. Cutting plier

What is lighting?

  1. Shading screen door
  2. Bamboo screen window
  3. Closed windows & doors
  4. Sunlight windows & electrical lights

What is full form of the abbreviation AMC?

  1. Yearly Maintenance Committed
  2. Monthly Maintenance Class
  3. Annual Maintenance Contract
  4. Quarterly Maintenance Commands

Which of the following solution used for water disinfect?

  1. Mercury
  2. Nitrogen
  3. Chlorine
  4. Lead

Which department collects waste material?

  1. Housekeeping
  2. Front office
  3. Maintenance
  4. Bell desk

Vacuum cleaner is used for…

  1. Polished the floor
  2. Scrub the floor
  3. Pick up the dry dust from floor
  4. Remove dirt from floor

Where hotel employees received uniforms?

  1. Bell desk room
  2. Maintenance room
  3. Laundry
  4. Kitchen room

What is food shop?

  1. Garments shop
  2. Electric material shop
  3. Hardware shop
  4. Restaurant

Best flooring of bath room…

  1. Ceramic tiles
  2. Carpet floor
  3. Wooden floor
  4. Concrete

What are the basic concept of health disease?

  1. Genetical disorder
  2. Sleep late night
  3. Eating junk food
  4. Malnutrition

What tools uses for flower arrangement?

  1. Mask
  2. Gloves
  3. Scissors
  4. Hammer

Which of the following is not a mechanical equipment?

  1. Sink brush scrubber
  2. Shampooing machine
  3. Vacuum cleaner
  4. Electrical polisher

What is the size of king bed?

  1. a75 x 80w
  2. a80 x 76w
  3. a100 x 90w
  4. a90 x 100w

Lacquer prevent wood from…

  1. Pest
  2. Breakage
  3. Sunlight
  4. Chemical

What types general floral style?

  1. Event function
  2. Different event management
  3. Conference hall
  4. Western style & oriental style

What is the important attribute of housekeeping staff?

  1. Honesty
  2. Smart
  3. Communicate
  4. Pleasing personality

Which of the following best floor cleaning method to prevent infection?

  1. Broom cleaning
  2. Dettol or phenyl mopping
  3. Solution cleaning
  4. Water cleaning

What type of linen storage for Food and Beverage service?

  1. Table cloths & napkins frills
  2. Bed sheet
  3. Pillow cover
  4. Both towels

What safety precautions used to indicate wet floor?

  1. Caution board
  2. Manual instruction
  3. Thread tight
  4. Stop board sign

What procedure to handle the fire?

  1. Chemical spray
  2. Water tap
  3. Sand bucket
  4. Broom

What colour dustbin for waste?

  1. Brown
  2. Green
  3. Yellow
  4. Black

Which department should handle the stain removal from various surface?

  1. Front office
  2. Food production
  3. Maintenance
  4. Housekeeping

Who will operate storage of linens?

  1. Linen keeper
  2. House keeper
  3. Kitchen steward
  4. Steward

Which is the normal circulation of human body?

  1. Heart
  2. Back bone
  3. Liver
  4. Human brain

Rodent control technique includes _______

  1. Rodent poison biscuit
  2. Sealed containers
  3. Anti-Coagulant
  4. Trapping

Which colour dustbin used for paper waste?

  1. Blue
  2. Green
  3. Red
  4. Yellow

The equipment used to remove the water from the floor _________

  1. Soft broom
  2. Mop
  3. Hard broom
  4. Vacuum cleaner

What is general precaution of cleaning?

  1. First aid kit box
  2. Ladder to safety angle
  3. Safety measures procedures followed
  4. Long nylon thread & helonet

What is the use of cleaning material R3?

  1. Floor
  2. Glass
  3. Wood
  4. Silver ware

What records maintain MIS?

  1. Equipment register
  2. Purchase register
  3. Data information
  4. Describe all information MIS

Who determines which areas house keeping cleans?

  1. Housekeeping staff
  2. Dinning room staff
  3. Kitchen staff
  4. General manger

When executive housekeeper medical leave who will take care the house keeping department?

  1. Manager
  2. Supervisor
  3. Assistance housekeeper
  4. Houseman

Disease directly transmitted by rodents _______.

  1. Plague
  2. Aids
  3. Cancer
  4. Malaria

Scrim loosely woven, wooden material is used for…

  1. Clean the bathroom sinks
  2. Clean the window glass
  3. Wipe the table
  4. Clean the wet floor

Which properties used for flower arrangement?

  1. Double side tape
  2. Selpantape
  3. Gum
  4. Clay

What purpose to make gardening for hotels?

  1. Attraction to area
  2. Hygiene to area
  3. Healthy environment & produce oxygen
  4. Colourful area

Who will operation linen room?

  1. House keeper
  2. Linen supervisor
  3. Laundry manager
  4. Restaurant manager

Which department should handle linen operation?

  1. Maintenance
  2. Front office
  3. Food production
  4. House keeping

What design selecting the right in door plants?

  1. Texture
  2. Size
  3. Colour
  4. Size, colour and texture

What are potential uses of MIS?

  1. Equipment configuration
  2. Information needs
  3. Evaluate alternate equipment
  4. Select optimum equipment

What is the purpose of first aid?

  1. Sterile non-adherent pads
  2. Sterile gauze pads
  3. To prevent save life
  4. Sterile eye pads

EMPLOYABILITY SKILLS

Low level language is also called______.

  1. machine language
  2. middle ware
  3. source code
  4. assembly language

Which factor is NOT concerned with occupational health and safety?

  1. Safety
  2. Health
  3. Salary
  4. Welfare

__________ protect hands from cuts, burns or harmful liquids.

  1. Gloves
  2. Goggles
  3. Ear plugs
  4. Helmets

Which one is a “Don’t” of information security?

  1. Disclose password to anyone
  2. Encrypt laptop hard drive and mobile devices
  3. Use hard to guess passwords
  4. Take backup data of your PC periodically

Which one is NOT a vowel?

  1. e
  2. f
  3. i
  4. a

Which one is an unsafe condition for work?

  1. Oily floor
  2. Adequate ventilation
  3. Good light
  4. Proper tools

How many days does it take to form a habit?

  1. 21
  2. 10
  3. 7
  4. 14

ISO and BIS are ___________ certificates.

  1. Global
  2. Standardization
  3. Indian
  4. Good

For medium manufacturing enterprises, the investment in plant and machinery is between….

  1. 10 Lakhs to 2 Crores
  2. 5 Crores to 10 Crores
  3. 25 Lakhs to 5 Crores
  4. 2 Crores to 5 Crores

Word that is pronounced the same as another word but differs in meaning is called__________________

  1. diphthong
  2. homophone
  3. homograph
  4. syllable

______ contains one or more worksheets.

  1. Workbook
  2. Workfile
  3. Address bar
  4. Document

The expansion of ATM is .................

  1. Automated Teller Machine
  2. Asynchronous Teller Machine
  3. Automated Tune Machine
  4. Asynchronous Time Machine

___________ are the abilities and qualities you have as a person that helps you grow well in life and career.

  1. Personal weaknesses
  2. Opportunities
  3. Threats
  4. Personal Strengths

Which of the following is true about stress ?

  1. Stress can be managed
  2. Stress cannot be controlled
  3. Stress can not be decreased
  4. All of the above

As compared to small scale business, large scale business require..............………

  1. less no. of capital
  2. small machines and tools
  3. less no. of persons
  4. more no. of person

Which statement of quality was stated by quality guru Dr.J.M.Juran?

  1. Quality is value for money
  2. Quality should be aimed
  3. Quality is fitness for use
  4. Quality is conformance to requirement

The reprocessing of discarded materials into new useful products is called…….

  1. management of solid waste
  2. reduction in use of raw material
  3. reuse of waste material
  4. recycling of material

Which one is a brain of computer?

  1. Monitor
  2. CPU
  3. Keyboard
  4. Hard disk

Which one is a “don’t” in interview etiquette?

  1. Proper eye contact
  2. Lie about your abilities to get job
  3. Be confident
  4. Dress appropriately

Fill in the blank with suitable adjective for the given sentence “The little girl’s…… eyes revealed her mischief”

  1. short sighted
  2. twinkling
  3. chubby
  4. weak

CPU consists of _________

  1. Input and output devices
  2. Storage device and ALU
  3. Control unit and ALU
  4. Input device and control unit

Which one is an input device?

  1. Joystick
  2. Printer
  3. Speaker
  4. Monitor

Which one is NOT the certified ISO standard?

  1. ISO 9001
  2. ISO 9002
  3. ISO 9003
  4. ISO 9010

Communication that involves exchanging information without use of words is called __________

  1. non verbal communication
  2. pictorial communication
  3. verbal communication
  4. written communication

Goals are categorized as ______________

  1. good and bad
  2. short-term and long-term
  3. inner and outer
  4. intrinsic and extrinsic

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