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ITI Previous Papers Stenographer & Secretarial Assistant (English) (NSQF)

PREVIOUS YEAR PAPER
TRADE NAMEStenographer & Secretarial Assistant (English) (NSQF)
TRADE TYPENon-Engineering
YEAR1
EXAM DATE2023-07-14
EXAM TIME15:00:17:00
Question Paper MOCK TEST

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TRADE THEORY

Which option is correct for a private secretary?

  1. He performs the work of Stenographer and Assistant
  2. He performs the work of an Assistant
  3. His relationship with officer is of master and servant
  4. He performs the work of a Stenographer

What is the backbone of advanced calculations in MS excel?

  1. Rows
  2. Columns
  3. Cell
  4. Formulas

Which word cannot be written using doubling principle?

  1. Wonder
  2. Scooter
  3. Doubter
  4. Daughter

Which word substitutes "one who has lost her husband" ?

  1. Widow
  2. Teetotaler
  3. Retire
  4. Widower

Which is correct outline of "magnanimity"?

How are vowels and position of contractions indicated?

  1. Contractions are written above the line
  2. Contractions are never written on the line
  3. Contractions are written through the line
  4. Contractions are generally written on the line

What is the purpose of the tool shown in the picture?

  1. Change case (upper, Lower)
  2. Change Font colour
  3. Change to uppercase
  4. Change page colour

How viruses enter your computer?

  1. By opening unknown attachment in your email
  2. By opening word file
  3. By opening program files
  4. By opening the programme wrongly

What option has to be selected to save an existing document in a different name?

  1. Both save and save As option
  2. Save command
  3. Save as option
  4. Auto save

Where do we paste the print screen objects to crop the desired picture?

  1. MS Paint
  2. MS Word
  3. MS Publisher
  4. MS Office tools

When is upward 'R' written?

  1. Initially when followed by a vowel
  2. Initially when preceded by a vowel
  3. Finally when R is not followed by a vowel
  4. Initially before stroke M

What is an intervening vowel?

  1. Vowel occurring at the end of a stroke
  2. Vowel occurring between two curved strokes
  3. Vowel occurring before a stroke
  4. Vowel occurring between any two strokes

Which strokes are never written upward?

  1. Thick strokes
  2. CH
  3. Light strokes
  4. Ar

How and when should the leaf be turned over?

  1. It should be shifted rapidly and turned over at a convenient moment
  2. It should be shifted by degrees and turned over at a convenient moment
  3. It should be turned over after writing on the lower half
  4. It should be turned over after writing on the upper half

What is called the text or image which appears faintly in the background of a page?

  1. Embossing
  2. Water mark
  3. Trade mark
  4. Copy right

Which is true of alphabetical filing?

  1. Records are kept in alphabetical order
  2. Surname is written last in the case of individual
  3. Separate indexing is necessary
  4. It cannot be expanded when needed

Which symbol is to be entered first for a function in MS excel?

  1. =
  2. #
  3. @
  4. $

How a personal computer(PC) is designed?

  1. Can use many people at a time
  2. Can use only one person
  3. Only Government offices
  4. Only one person at a time

How do employment of office machines help an office?

  1. They promote speed
  2. They ensure accuracy
  3. They ensure speed, accuracy and uniformity
  4. They save labour costs

Why is interior decoration of office space important?

  1. Employees develop the capacity to work very fast
  2. Employees work at a slow pace
  3. Employees work by fits and starts
  4. Employees enjoy working hard for long hours

Which part of the computer serves as a single platform to connect all the parts of the Computer together?

  1. Cables
  2. Central Processing Unit (CPU)
  3. Cabinet
  4. Mother board

Which postal scheme can a child less than 10 years of age invest in?

  1. Post office savings account
  2. Post office monthly income scheme
  3. Kisan vikas patra
  4. Sukanya samriddhi yojana

How is R hook written to straight strokes?

  1. Initially
  2. As a large hook
  3. With left motion
  4. Finally

How can a secretary get more work done from the employees?

  1. By not adopting to the nature of his employees
  2. By good personal relationship
  3. By employing tactfulness
  4. By maintaining discipline

What do you mean by chronological filing?

  1. In this system, files are maintained in order of time
  2. In this system, files are arranged on the basis of subjects
  3. In this system, files are kept in numerical order
  4. In this system, files are grouped on the basis of state

Which subscription is correctly punctuated and capitalized?

  1. Your’s faithfully,
  2. Yours faithfully,
  3. Yours Faithfully,
  4. yours Faithfully

What is the advantage of private office?

  1. Concentration
  2. Inflexible
  3. Costly
  4. Poor natural lighting

Which sentence uses the word ‘principal’/’principle’ correctly?

  1. The Government is upholding the principles of democracy
  2. He is the principle of this great institution
  3. It is difficult to put our principals into practice
  4. The country is run on socialist principals

What happens when you press page down key?

  1. The cursor moves down to the next page
  2. Go to the end page of the document
  3. The cursor moves one line down
  4. The entire document go down

When is hooked form of MPR/MBR used?

  1. After a straight upstroke
  2. After a curved upstroke
  3. After any upstroke and K
  4. After stroke K

What is called the brain of the computer?

  1. System software
  2. Hard disk
  3. Application software
  4. Central Processing Unit (CPU)

Which type of furniture is most desirable for an office?

  1. Furniture with good looks
  2. Furniture which is comfortable as well as eye-catching
  3. Furniture which is artistically designed
  4. Furniture which is comfortable to work with

Which hooks to "L" are always read first?

  1. Medially only
  2. Initially only
  3. Initially & Finally
  4. Finally only

Which option lists office supplies?

  1. Wi-Fi routers, ports
  2. TVs, Air-conditioning units
  3. Label markers, modems
  4. Toner cartridges, markers, pens

What do you know of ‘Sukanya Samriddhi Yojana’?

  1. Initial amount required for opening account is Rs.100/-
  2. It meets girl child’s education and marriage expenses
  3. It is meant for handicapped children
  4. It is meant to secure the future of the boy child

How do communications move in an office?

  1. Written communications move from top to bottom
  2. Oral communications move from bottom to top
  3. Written communications move from bottom to top
  4. Written and oral communications move from top to bottom and vice versa

Which tab is to be click opened to get this menu in the menu bar in PPT?

  1. Format
  2. Home
  3. Insert
  4. Design

What is the Roman letter for 50?

  1. CX
  2. XXXXL
  3. L
  4. XXXXX

What is correct outlines of "Sedulessness"

What is true of a quotation?

  1. It mentions the seller’s terms of agreement
  2. It is not time bound
  3. It mentions the buyer’s terms of agreement
  4. It is issued before enquiry is made

Which is correct with regard to suffix –ment?

  1. In the word ‘refinement’, -mnt is used
  2. -ment is written if –nt is inconvenient to write
  3. The contracted form of –mnt is –nt
  4. -nt is disjoined and written

What is the advantage of good office environment to the business concern?

  1. Ease in work
  2. Increase in production
  3. Improvement in mental health
  4. Increase in employees’ absenteeism

How many are the vowels, according to Pitman’s Shorthand?

  1. 26
  2. 24
  3. 6
  4. 12

How is prefix ‘self-‘ represented?

  1. By a circle in the first place before a stroke
  2. By a circle in the second place before a stroke
  3. By a circle in the first place after a stroke
  4. By a circle in the second place after a stroke

Identify the following outline.

  1. Five pounds
  2. Five millions
  3. Five thousands
  4. Five hundred

Which option will demerit a complaint?

  1. If it is addressed to the right person
  2. If written with all details added clumsily
  3. If contact number and address are furnished
  4. If action to be taken is stated

Which quality should a secretary possess?

  1. Giving in to emotions on provocation
  2. Being courteous to superiors only
  3. Remaining cool under all circumstances
  4. Passing embarrassing comments

What is MS Excel?

  1. An electronic spreadsheet program
  2. An electronic data program only
  3. An electronic Chart creating program only
  4. An electronic calculating program only

What should be the length of a stroke?

  1. 1/6th of an inch
  2. 1/4th of an inch
  3. Half of an inch
  4. 1/3rd of an inch

Which quality makes one a bad manager?

  1. Mental alertness
  2. Rigidity
  3. Self-control
  4. Honesty

EMPLOYABILITY SKILLS

Gender stereotypes can be………

  1. playful
  2. cheerful
  3. personality development
  4. harmful and hurtful

An activity that stops or reduces stress is called a stress buster. Which of the following according to you is not a stress buster?

  1. Listening to music.
  2. Spending long hours thinking about the problem.
  3. Going to bed on time.
  4. Gardening

Which of the following is true about stress ?

  1. Stress can be managed
  2. Stress cannot be controlled
  3. Stress can not be decreased
  4. All of the above

Fill in the blank with present progressive tense of the verb. “The train __________ through the tunnel”

  1. had passed
  2. is passing
  3. passed
  4. was passing

Which of the following is an example of personal weakness?

  1. Hard working
  2. Confidence
  3. Active
  4. Being lazy

1 Byte = ___________

  1. 4 bits
  2. 8 bits
  3. 2 bits
  4. 16 bits

Fill in the blank with proper pronoun. “I made this cake ___________”

  1. itself
  2. myself
  3. yourself
  4. himself

What is the expansion of “FYI” SMS?

  1. For Your Innocence
  2. For Your Information
  3. For Your Identification
  4. For Your Internet

Same situation people should be treated in the same way……

  1. society
  2. unity
  3. status
  4. equality

Which of the following is not true?

  1. Ask the questions with a genuine focus on understanding your customer in order to meet their needs
  2. Only ask relevant questions
  3. Ask each customer the same set of questions.
  4. Establish trust by focusing on customer needs and not on your product.

Which one is NOT a conjunction?

  1. Or
  2. And
  3. But
  4. On

In face to face communication, “tone of voice” accounts for __________

  1. 55%
  2. 38%
  3. 100%
  4. 7%

Listening to songs only to derive pleasure comes under _________

  1. therapeutic listening
  2. comprehensive listening
  3. critical listening
  4. appreciative listening

Information like date of birth, permanent address form a part of one’s ______ in the resume.

  1. Personal details
  2. Qualifications
  3. Achievements
  4. Career objectives

Which one is the latest and effective means of modern communication?

  1. Postal mail
  2. Message through TV
  3. Electronic mail
  4. Fax

A software application used to enable computer users to locate and access web page is called ___________

  1. web browser
  2. web server
  3. email
  4. website

Which investment is considered for deciding the status of manufacturing enterprises?

  1. Working capital
  2. Salary of employees
  3. Building and land
  4. Plant and machinery

Which one of these phrases is not related to a telephone call?

  1. Make up
  2. Pick up
  3. Hold on
  4. Call back

Which one is a good communication?

  1. Message is clear and direct
  2. Receiver doesn’t listen to sender
  3. Message is ambiguous
  4. Sender attacks receiver

Which one is a search engine?

  1. Hotmail
  2. Google
  3. Flicker
  4. Face book

What is a shortcut key for “select all” command?

  1. Ctrl + X
  2. Ctrl + C
  3. Ctrl + A
  4. Ctrl + V

Which one is the disadvantage of social networking sites?

  1. Make addictive
  2. Online marketing for business
  3. Instant communication
  4. Access to information

Needs, wants, luxury correct examples are….

  1. i) need-house to live ii) want-eating out iii) luxury-costly phone
  2. i) need- costly phone ii) want- eating out iii) luxury- house to live
  3. i) need-eating out ii) want-house to live iii) luxury-costly phone
  4. i) need-costly phone ii) want- house to live iii) luxury-eating out

Which one is a “Do’s” for interview etiquette?

  1. Nervousness
  2. Informal dress
  3. Excessive gesture
  4. Calm approach

CPU stands for ________

  1. Central Processing Unit
  2. Central Planning Unit
  3. Central Progress Unit
  4. Central Programming Unit

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